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Delivering Happiness
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Release Date 7th Jun 2010
Author Tony Hsieh
7.6
Review
The CEO of Zappos explains how investing in corporate culture can
lead to major success. Some of the topics include: paying new
employees $2000 to quit, making customer service the entire company
and not just a department. But mainly the book wants you to focus
on company culture. It suggessts that you should apply research
from the science of happiness into your business. You must help
employees grow both personally and professionally. The author
Tony Hsieh draws from his experience of running a lemonade stand,
pizza business, LinkExchange, Zappos and more. A happiness
framework can produce more profits, passion and purpose in business
and in life.